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If you'd like to discuss how we can help you achieve online success, please contact:

Chan Dhillon
Clients Services Director

T: 08000 328 055
E: chan.dhillon@kalexiko.com

Kalexiko Web Design

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Head of CRM- Ecommerce Industry £60000 - £70000 per annum + benefits City, London

In the CRM E-Commerce Industry you will be working for major respected brands in the International Online Industry. From Gaming to Retial, Travel to Comparison Websites. If we were to focus on the gaming industry, you will be working with a diverse product range, including Casino, Bingo and Sportsbook.

An online business like this would require a highly experienced Head of Player Marketing to create and implement the CRM and Player Marketing roadmap. Some companies for taxation purposes are based in the sunny Malta or Gibraltar peninsula just off of the south coast of Spain, this is an exciting opportunity to oversee CRM strategy with a leading iGaming clients.

Responsibilities will include;

  • Ownership of the Player Marketing & CRM Strategy

  • Developing and executing tailored marketing strategies for each of the key player groups

  • Developing a clear understanding of the different player groups and all the factors that can influence the way they play

  • Managing the product portfolio, developing of new promotional activity and maximising the lifetime value of all players

  • Cross-selling opportunities across all product verticals to maximise player revenue potential

  • Continuous liaison with internal departments

  • Managing the full player lifecycle, maximising frequency of play

  • Liaising with all product marketing teams

  • Final decision maker regarding all Player Marketing campaigns

  • Team leadership and management

To be successful in a role like this you must  have extensive commercial experience implementing CRM strategy with marketing expertise in developing successful campaigns and promotions which will maximise player yields for the client. Due to the nature of the position, previous experience in the Online Gaming sector will prove a distinct advantage. You will be a great communicator and strong influencer, with responsibility for key decisions within the clients overall marketing strategy. This is a golden opportunity to take your career to the next level, with one of the strongest and most respected brands in the iGaming Industry.

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For custom built e-commerce systems for online businesses please click here.

Baskerville House, Centenary Square, Birmingham, West Midlands, B1 2ND, Telephone: 0121 503 2151

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